TQ TeleConnection- February 2019

Telehealth system improves referral process for pediatric mental health specialty services


1. Patients were >3 times more likely to complete an initial screening visit with community mental health systems (CHMCs) when using a telehealth-based referral system compared to the traditional phone call process.

2. Parents reported higher satisfaction with the telehealth referral process and with overall care compared to the traditional system.

2 Minute Medicine Press (2/15/19)

Kate Anderson and Cordelia Ross, MD, MS