TeleQuality Communications Expands Data Center Presence into Austin

Center to Bring Increased Redundancy, Security to Health Care Networks

SAN ANTONIO, TX (April 13, 2015) — In a move to bring expanded telehealth connectivity to more rural healthcare providers across the country, TeleQuality Communications Inc. (TQCI) and its division, Rural Health Telecom℠, have broadened its data center presence into Austin, Texas, to support the company’s continued growth, now reaching into 28 states.

“The opening of our largest data center presence in Austin marks a huge milestone for our rural healthcare customers and our company,” said Tim Koxlien, CEO of TeleQuality Communications. “It has enabled us to offer more network designs and centralized firewalls to more customers in the rapidly increasing rural telehealth market.”

TQCI chose to partner with ViaWest for a multitude of reasons. In addition to being a multicarrier with 27 working data centers across 5 different regions nationwide, ViaWest’s Austin location is a 7,519 square foot facility that offers 825 kVA system capacity and 2N redundancy, high-level redundant physical security and 288 tons of cooling capacity - all while delivering top-tier customer assistance.

“We began our partnership with ViaWest back in 2005 when we started offering our data center services at their Salt Lake City location,” said Koxlien. “At TeleQuality, we aim to deliver the highest quality customer experience and love to partner with vendors who share the same values as we do.”

With the choice of many data center vendors in Austin, another reason TQCI chose to continue its long-time partnership with ViaWest is because of their expeditious problem resolution.

“A lot of our customers don’t have the capital to spend on building their own data centers and hiring qualified IT engineers to manage and support it,” said Mace Molen, client services manager at ViaWest. “ViaWest gives those companies the opportunity to still take advantage of data center services such as managed databases, managed network security and managed storage, without the added financial strains associated with self-managed hosting.”

In assessing its data center location options, TeleQuality recognized a major advantage of a data center expansion in a city like Austin is its low incidence of natural disasters and physical security. 

“Many of our customers live in Tornado Alley or earthquake and hurricane prone areas,” Koxlien said. “Our new data center presence in Austin has enabled us to conduct multi-carrier circuit consolidation which facilitates single invoicing for our customers along with disaster recovery and redundancy capabilities.”

Another reason TQCI chose Austin is the city’s reliable electricity. Texas is on its own completely independent power grid that is managed by the Electric Reliability Council of Texas (ERCOT) and separate from the Eastern and Western Interconnects; therefore, one state’s power decision will not affect Texas. Furthermore, Austin Energy, the city’s municipally-owned energy company, is the first energy provider in the nation to earn ISO-9001 (International Organization for Standardization) certification for the construction, maintenance and operation of its electric transmission and distribution system.

Whether you’re seeking to build a data center of your own or if you only need a few rack spaces, Austin has emerged as a major technology hub and has numerous options for both large and small organizations.

About TeleQuality Communications, Inc. (TQCI)

TeleQuality Communications, Inc., is based in San Antonio, Texas. Founded in 2006, TQCI focuses exclusively on supplying quality telecommunications products and services to anchor institutions in America. TQCI has made Inc. magazine’s 500/5000 list of the fastest growing telecommunications companies three years in a row. For more information, please visit

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