Eastern Shore Community Services Board
Lisa B. Sadjat, LCSW, Executive Director
Damien Greene, Information Technology Director
Lynier Linton, Director of Finance & Administration
"TeleQuality has played an instrumental role in upgrading our telecommunications infrastructure to a high-caliber level while helping us to acquire funding in order to facilitate our goal of providing stellar customer service to our clients. Their eclectic approach towards carving our path to success consisted of mapping out a plan with clearly defined objectives via face-to-face meetings, email correspondence, and teleconference gatherings with our stakeholders. In addition, their knowledgeable administrative staff have been keen on guiding us through the steps to address any program guideline issues and prerequisites. During their initial onsite presentation, TeleQuality unveiled a documented proposal that outlined detailed both local area and wide area network revisions to remedy the lapses in call quality that plagued our telecommunications system.
Thanks to their incredible efforts our new telephone system now delivers the expected gold standard of good call quality. We no longer experience poor telephone service that hindered our communication with garbled language, echoing, and dropped calls. TeleQuality's hallmark attribute is that they are always working to boost their customer service to a higher plateau of excellence and we are very grateful for their commitment to continually strive to do their best. "
Visit Eastern Shore Community Service Board's website at www.escsb.org.