At TeleQuality Communications, we are committed to upholding the highest level of integrity and transparency in our business practices, operations, company values, and corporate responsibilities. We believe doing the right thing is critical to our business's success. It’s the foundation of why we have the company name “TeleQuality”.
It’s no secret the telecommunications industry has a history of high rates of customer dissatisfaction. At TQ, we aim to change that stereotype by advocating for a shift in how our industry approaches customer service and expectations. We pride ourselves on engaging in open, honest communication, as well as abiding by best business practice standards and expecting those same standards from our customers, partners, and vendors. Trust is built by doing business this way.
We believe that by exemplifying the highest ideals of integrity, honesty and quality, we create a ripple effect through our industry that influences our connections and the way they do business.
It’s not easy, but at TeleQuality we work hard to practice what we preach. Our Founder and CEO Tim Koxlien built TQ integrating values that produce results with integrity. Consistent engagement with our local, state, and federal legislators and regulators is an important part of advocating on behalf of rural health care and the telecommunications broadband industry. Not only is TQ working hard to address rural broadband and healthcare issues with these important public officials and healthcare administrators, TQ is committed to supporting the public’s interests by working with them to eliminate waste, fraud, and abuse while enabling our healthcare industry to deliver better care at a lower cost.
Our healthcare industry relies upon state and federal support to care for our citizens. This support is delivered through important programs such as Medicare and Medicaid at the federal and state levels, as well as programs administered by local county health departments such as WIC or immunization programs and the FCC’s Universal Service Fund – Rural Health Care Program. While TQ is not affiliated with any healthcare support programs and agencies, we are fully committed to abiding by all local, state, and federal agency regulations.
Here, TeleQuality CEO Tim Koxlien speaks to regulators, lawmakers, healthcare executives at the 2017 American Telemedicine Association’s Telehealth Capitol Connection briefing in Washington, D.C. on Broadband's Integral Role in 21st Century Healthcare.