TeleQuality Communications is very excited and grateful to announce we were one of a handful of companies to receive an award and recognition from AT&T at their 2016 Partner Exchange Summit (APEX) in Dallas on October 12th. TeleQuality won the Market Mover award that signifies the highest mix of revenue and sales for an AT&T solutions provider. At TeleQuality, we always work to find the best combination of telecommunications products and services to best serve our customers and we are thrilled to be able to provide many of those solutions through AT&T.
Welcome back to TeleQuality’s blog series on the top five issues putting healthcare providers into financial crisis. Today we will unpack the second issue of our series: Healthcare Workforce Deficits. The healthcare system is facing a serious workforce shortage. From physicians and nurses to health IT workers, these shortages are being felt deeply across the country every day. As with most challenges in the industry, the shortage is exacerbated in rural areas. There is both a limited supply of medical professionals to cover the needs of our population, but also a limited number of skilled IT workers to manage and support the complex IT environments relied upon heavily by healthcare organizations of all sizes.Read More
October is here and that means time to celebrate all things fall! Including hot chocolate, pumpkin-spice everything, scarves, leaves changing colors and…cyber security? That’s right, get your high-tech thinking caps on because October is National Cyber Security Awareness Month (NCSAM)! NCSAM is an annual campaign put on by the Department of Homeland Security to encourage all companies, industries and consumers to raise awareness about cyber security in the 21st century. Cyber security does not discriminate. With a more connected world than ever thanks to the Internet, cyber security affects everyone around the world, no matter how urban or rural you are. From the financial sector and government to retail and healthcare, cyber criminals are looking to do real damage and harm to their victim organizations. Although cyber security is a growing threat to all industries, one industry has been hit very hard the past few years and will continue to see a growing number of threats: HEALTHCARE.Read More
Last week, Health and Human Services (HHS) Secretary Sylvia M. Burwell announced recipients for the DSHII grant awards, totaling over $87 million in funding for 1,310 health centers across 47 states, the District of Columbia and Puerto Rico. These grants will "support health information technology enhancements to accelerate health centers’ transition to value-based models of care, improve efforts to share and use information to support better decisions, and increase engagement in delivery system transformation." TeleQuality is thrilled to announce many of our health center customers are recipients of this grant!Read More
It’s no secret that the healthcare industry has gone through rapid changes over the past couple of years, let alone the last few decades. From the introduction and emergence of electronic health records (EHR) and health information technology (HIT) to HIPAA regulations and compliance standards, the healthcare sector is a fluid, constantly evolving industry always working toward improving quality of care for patients; however, as in all industries, change does not come without a number of problems and issues. At TeleQuality, healthcare is the only market we serve; therefore, we recognize the importance of understanding the issues and challenges our rural healthcare partners are facing and try to find solutions for those challenges. Based on extensive industry research and customer feedback, we've developed this blogging series where we will delve into-
The Big Five: Top Issues Putting Healthcare Providers into Financial Crisis
- Payments Based on Value & Quality
- Healthcare Workforce Deficits
- Limited Access to Health Care
- Chronic Care Management
- Cyber Security & Patient Data Breaches
Let’s break down the first topic today: the shift from volume to value-based care.Read More
We've had another amazing quarter here at TeleQuality Communications as we celebrate multiple new employees and/or internal promotions in this post! Read up on the our newest additions below #TQnewhiresRead More
Last week, Health and Human Services (HHS) Secretary Sylvia M. Burwell announced nearly $156 million in funding to support 420 community health centers across 47 states, the District of Columbia and Puerto Rico. These grants will assist the centers in increasing access to integrated oral health care services and improving oral health outcomes for Health Center Program patients.
TeleQuality is thrilled to announce nine of our health center customers are recipients of this grant!Read More
Our employees are truly what makes TeleQuality a fun and challenging place to work at, and we are proud to introduce you to our newest additions! 2016 Q1 has been a busy quarter here at TeleQuality as we’ve officially hired SIX new employees at our main office in San Antonio! Read below to get to know each of TeleQuality’s latest team members.Read More
The Ponemon Institute sets $363 as the value of a single stolen health record on the black market. In fact, medical information is worth 10 times more than a credit card number.
While it’s true businesses across all industries are being threatened increasingly by cyber crime and hackers, none is being attacked as much as the healthcare industry.Read More
Healthcare providers, large and small, urban and rural, are all in need of telecom systems that can handle the huge data traffic created by telemedicine and Electronic Medical Records applications. The federal government is doing its part to enhance healthcare capabilities by providing funding assistance through several programs. The Healthcare Connect Fund (HCF) is the latest offering from the FCC and administered by the Universal Service Administrative Company (USAC). To help with learning the ropes of the HCF, training sessions will be held September 23-24, in Washington D.C. Day one will focus on the application process for health care providers (HCPs) interested in applying to the HCF Program as individual HCPs, and will also provide basic information about participating as a member of a consortium. Day two will instruct consortium leaders on the application process.
The da Vinci Robot is like having five arms. These days, don't we all wish we had an extra set of hands in our jobs?
Cape Fear Valley Health Systems has put Fayetteville on the map as they have progressed with their technology and patient care.Read More
Thousands of children who otherwise lack access to specialized healthcare will now benefit from a partnership between the Verizon Foundation and Children's Health Fund. The partnership's national initiative launches in Miami this week with the debut of the first telemedicine-enabled mobile medical clinic for the Children's Health Fund Miami / South Florida program, which is affiliated with the University of Miami Miller School of Medicine.Read More
Rural Health Telecom℠’s (RHT) HealthNet network product is powering healthcare provider tele-medicine applications all over the country. From a two-location setup in California to a nearly 150-location complex network in Georgia, HealthNet offers cost-savings, unique redundancy capabilities and major bandwidth solutions to a healthcare provider’s operations. “What makes our network product a very viable solution for all Electronic Medical Records and telemedicine applications is that Rural Health Telecom℠ not only specially designs each network for the customer’s needs, but also can take advantage of all facets of connectivity available in the local area,” said Brandon Olds, Rural Health Telecom℠ senior engineer. “While we might use one of the large carriers for basic service, we also look at including fiber, cable, wireless and satellite operators in the area of the facility to provide diverse connections. That adds system speed, capacity and stability during emergencies.”
While a major network with multiple access options sounds like it might get expensive, Rural Health Telecom℠ has helped all of its customers obtain funding for these systems through the Universal Service Fund (USF). The benefits of RHT’s nearly 14 years of experience with the USF accrues to customers in the form of being able to obtain the largest, fastest network for the fewest out-of-pocket dollars.
“The mega-carriers do not offer the system design and support we do. We offer on-premise service assistance during installation as well as service and maintenance. And we do this at no additional charge,” explained Tim Koxlien, RHT℠ CEO. “We have the expertise to go above and beyond other network providers. Quality customer care is who we are as a company. Since Rural Health Telecom℠ is the only telecom company that exclusively serves the healthcare industry, we have a deeper understanding of the customer’s needs and that gives healthcare providers a great sense of comfort.”
Industry studies show, that over the next 20 years populations will increase in rural America. And currently, rural healthcare patients drive an average of 60 miles to see a specialist. Combining those two factors could spell problems for patient care, but it doesn't have to with the use of proper planning and technology. With USF dollars available, there is no reason for healthcare providers, either in hospitals or small clinics, to under-scope telecommunications networks. All healthcare providers can now have access to the same network quality, features and designs whether they are urban or rural.
Universal service is the principle that all Americans should have access to a baseline level of telecommunications services. This principle is the cornerstone of the Communications Act of 1934, which established universal service in legislation and also created the Federal Communications Commission (FCC). Since that time, universal service policies have helped make telephone service widely available throughout the U.S., even in rural areas. The Telecommunications Act of 1996 (1996 Telecom Act) expanded the scope of universal service to include increased, affordable access to both telecommunications and advanced services, such as high-speed Internet, for all consumers.Read More