What You Need to Know About Monitoring & Managing Your Healthcare Network

What You Need to Know About Monitoring & Managing Your Healthcare Network

The healthcare industry has gone through rapid transformation in the past two decades. The introduction of computers, the Internet and digital data into the healthcare sphere has forever transformed the way healthcare organizations are managed and run. Paper records are now electronic. Data is now stored on the Cloud. Interoperability between systems is growing. Computers, tablets, mobile devices, medical devices and printers are all inter-connected on the local area network (LAN) and critical to delivering patient care. All of these devices, combined with the telecommunications technology, host all of the data that makes healthcare organizations function, run and effectively serve the needs of patients. The LAN is the heart of healthcare communications infrastructure; therefore, it is critical that it’s being proactively managed, monitored, supported and secured. In this blog post, we’ll tackle why the first two- managing and monitoring- are so vital to the health of your IT network.

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The Big Five: Chronic Care Management

The Big Five: Chronic Care Management

Chronic diseases are a national epidemic. According to the Centers for Disease Control and Prevention (CDC), chronic diseases and conditions- such as heart disease, stroke, cancer, type 2 diabetes, obesity and arthritis- are the leading causes of death and disability in the United States, and yet that are among the most common, costly and preventable of all health problems. In fact, as of 2012 half of all adults (117 million people) have one or more chronic health conditions, and 1 in 4 adults have 2 or more chronic health conditions, as do 1 in 15 children. As a healthcare provider, chronic conditions play a massive role in your organization’s daily patient care and yet it has quickly become the most expensive sector in the industry, accounting for approximately 86% of total healthcare spending.

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Choosing a Service Provider: Top 3 Factors You Need to Know About that Affect USAC Funding

Choosing a Service Provider: Top 3 Factors You Need to Know About that Affect USAC Funding

Are you a skilled nursing facility (SNF) looking to apply for Universal Service Funding for the upcoming year under the Rural Health Care (RHC) Program? SNFs are eligible to apply for the RHC Program and file forms 465 or 461, the first step in the funding process, on January 1, 2017. At TeleQuality Communications, we have over 15 years of experience in providing quality telecommunications and technology solutions to healthcare providers and assisting them through the RHC program. We have learned extensively over the years while navigating the program with our healthcare client and want to share with you a few tips we have under our belt.

While any service provider can technically provide services for your network, there are three key factors that can influence that amount of funding you receive from the Universal Service Administrative Company (USAC) who administers the USF funding:

  • Form Guidance
  • Network Design
  • Invoicing USAC
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TeleQuality Wins San Antonio Company “Fit Challenge”

 

All we do is win! That’s right, TeleQuality Communications competed in the 2016 Company FIT Challenge held in San Antonio and won 1st place for the small sized company division. We are so proud of all of our employees who worked and trained together to compete in the challenge and ultimately have fun while being healthy! The Fit Company Challenge promotes fitness and health in the business community by honoring and challenging those companies and leaders that lead by example, and inspiring others to follow! Check out some awesome photos below of our team "Bandwidth and Chill" rockin’ the FIT challenge! (All photos courtesy of Fit Company Challenge)

 

 

TeleQuality Named 2016 "Market Mover" by AT&T Partner Exchange

 
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TeleQuality Communications is very excited and grateful to announce we were one of a handful of companies to receive an award and recognition from AT&T at their 2016 Partner Exchange Summit (APEX) in Dallas on October 12th. TeleQuality won the Market Mover award that signifies the highest mix of revenue and sales for an AT&T solutions provider. At TeleQuality, we always work to find the best combination of telecommunications products and services to best serve our customers and we are thrilled to be able to provide many of those solutions through AT&T.

 

The Big Five: Healthcare Workforce Deficits

The Big Five: Healthcare Workforce Deficits

Welcome back to TeleQuality’s blog series on the top five issues putting healthcare providers into financial crisis. Today we will unpack the second issue of our series: Healthcare Workforce Deficits. The healthcare system is facing a serious workforce shortage. From physicians and nurses to health IT workers, these shortages are being felt deeply across the country every day. As with most challenges in the industry, the shortage is exacerbated in rural areas. There is both a limited supply of medical professionals to cover the needs of our population, but also a limited number of skilled IT workers to manage and support the complex IT environments relied upon heavily by healthcare organizations of all sizes.

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National Cyber Security Awareness Month

National Cyber Security Awareness Month

October is here and that means time to celebrate all things fall! Including hot chocolate, pumpkin-spice everything, scarves, leaves changing colors and…cyber security? That’s right, get your high-tech thinking caps on because October is National Cyber Security Awareness Month (NCSAM)! NCSAM is an annual campaign put on by the Department of Homeland Security to encourage all companies, industries and consumers to raise awareness about cyber security in the 21st century. Cyber security does not discriminate. With a more connected world than ever thanks to the Internet, cyber security affects everyone around the world, no matter how urban or rural you are. From the financial sector and government to retail and healthcare, cyber criminals are looking to do real damage and harm to their victim organizations. Although cyber security is a growing threat to all industries, one industry has been hit very hard the past few years and will continue to see a growing number of threats: HEALTHCARE.

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St. George Medical Clinic Receives Federal Funding, Upgrades Network with High-Speed Fiber Optic Connectivity

Network Improvements Provided by TeleQuality Accelerate Primary Care Services Delivery

PARSONS, West Virginia (Nov. 11, 2015) — St. George Medical Clinic, in partnership with TeleQuality Communications and with financial assistance provided by the Universal Service Fund (USF), has completed a major upgrade to the clinic’s connectivity by installing fiber optic cables to increase their remote broadband speeds nearly fifteen times, allowing accelerated primary care services delivery to patients in Parsons, WV.

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U.S. Representative Will Hurd Visits Vida Y Salud Health Systems

U.S. Representative Will Hurd Visits Vida Y Salud Health Systems

TeleQuality Customer Explains How Broadband-Enabled Technologies Enhance Rural Telehealth Services at Aug. 31st Briefing in Crystal City

SAN ANTONIO, TX (Sept. 3, 2015)- U.S. Rep. Will Hurd (R-TX-23) visited TeleQuality Communications customer Vida Y Salud Health Systems in Crystal City Aug. 31st to learn more about how broadband-enabled technologies can enhance a rural healthcare provider’s ability to deliver better care to their rural communities, where 56 million Americans reside.

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TeleQuality Communications Named to Inc. 5000 2015 List of Fastest Growing Private Companies

TeleQuality Communications Named to Inc. 5000 2015 List of Fastest Growing Private Companies

SAN ANTONIO, TX (August 18, 2015)—TeleQuality Communications (TQCI), a leading telecommunications provider serving the healthcare industry, announced today that it has once again been named to the Inc. 5000’s annual ranking of the Top Fastest-Growing Private Companies in the country. “It’s an incredible honor to be recognized as one of America’s fastest growing companies and be placed among companies such as Sprout Social, FITBIT and others,” said Tim Koxlien, CEO of TQCI. “Since TeleQuality’s founding in 2006, we have seen tremendous and steady growth which was only made possible by our dedicated TeleQuality team members and our healthcare provider partners.”

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RHT℠ Endorses New Legislation to Expand Medicare Coverage of Telehealth

SAN ANTONIO, TX (July 22, 2015) – In a letter today to congressional backers of bipartisan legislation that will expand coverage of telehealth services under Medicare, Tim Koxlien, CEO of TeleQuality Communications and its subsidiary Rural Health Telecom (RHT), urged for the passage of H.R. 2948, the Medicare Telehealth Parity Act of 2015, that places telehealth on a path toward parity with in-person health care visits. “Telehealth provides innovative technology that delivers access to health care, particularly for 58 million Americans who reside in rural areas where health care providers are few and far between,” Koxlien said.

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Rural Health Care Providers Urged to Tap FCC’s Universal Service Fund to Meet Mounting Broadband Access Challenges

DALLAS (Oct. 8, 2014) – “Rural healthcare providers (HCP) continue to suffer from limited access to broadband speeds necessary to fulfill their rapidly expanding public and private Internet network needs vital for telehealth communications with patients and HCPs,” Tim Koxlien, founder and CEO of Rural Health Telecom, said at yesterday’s COMPTEL PLUS Fall 2014 Convention & EXPO. With telehealth services estimated to grow tenfold from 2013 to 2018 to $4.5 billion, based on a report by IHS Technology, ensuring that rural health care providers are able to take advantage of these emerging technologies and services is critical, Koxlien said. “Upgrading rural health care provider broadband networks will dramatically enhance their ability to implement new telemedicine technologies and increase access to electronic medical records,” he added. “This will ultimately enable them to better serve patients through streamlined operational efficiencies, expanded patient service access, reduced costs and improved quality of care,” he said.

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Telehealth Demand for Cloud Technology to Reach 20% by 2017, Comprehensive Telecom Solutions Needed to Meet Market

DALLAS (Oct. 8, 2014) – “Healthcare’s adoption of cloud technology is expected to grow at a healthy rate of 20 percent and reach a market size of $5.4 billion by 2017,” Jared Alfson, Health IT Engineer for TeleQuality Communications said at yesterday’s Telco Cloud World Forum North America Conference & Exhibition, referencing a report by MarketAndMarket. Alfson said aggressive expansion means “telcos can no longer ignore the rising demand for comprehensive telecom solutions in the healthcare sector.”

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Health IT Workforce Shortages in Rural America Widen Gap Between ‘Haves’ and ‘Have-Nots’

SAN ANTONIO, TX (Sept. 16, 2014) – Critical shortages of health care IT skillsets are creating health and economic disparities especially in rural America where residents are poorer, sicker and more likely to be uninsured and threaten sustainable health care across the country, Rural Health Telecom founder and CEO Tim Koxlien said in a video blog for health care providers released here today. “Health care providers (HCP) in rural communities lack the IT personnel required to manage complex networks that enable lifesaving, cost-reducing and innovative services such as telemedicine and telehealth,” Koxlien said. “Telehealth can help alleviate the industry’s national shortage of doctors and nurses in rural areas, but health care providers need skilled and qualified IT engineers in urban and rural areas in order to facilitate telemedicine applications and internal infrastructure.”

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Op-Ed: National Health IT Week - Help Wanted in Rural America

Rural Americans are sicker, poorer and more likely to be uninsured than their urban counterparts. Vital human capital links in our nation’s information and healthcare supply chain are missing in rural America, and we need more skilled health care professionals in those communities. Telehealth capabilities offer an antidote to the rural health care conundrum by remotely connecting rural patients with health care services locally or miles away. Telehealth video conferencing and remote patient monitoring are increasingly essential applications for providers in rural America, reducing transportation as a barrier to care, creating operational efficiencies and improving care quality.

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$3.2 million Telemedicine Transmission Upgrade Coming to New River Valley Community Services

Network Improvements to Accelerate Services Delivery, Enable Disaster Recovery 

SAN ANTONIO, TX (Aug 20, 2014)— New River Valley Community Services (NRVCS) based in Blacksburg, Virginia has reached an agreement with Rural Health Telecom to upgrade remote clinic connectivity and provide disaster recovery with $3.2 million from the Universal Service Fund (USF).

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Quality of Life Health Services Partners with Rural Health Telecom℠ to Enhance Telehealth Connectivity

SAN ANTONIO, TX (July 24, 2014)—Rural Health Telecom has reached an agreement with Gadsden, Alabama-based Quality of Life Health Services Inc. (QOLHS) to upgrade remote clinic connectivity. Rural Health Telecom CEO Tim Koxlien said resulting increases in broadband speed will enable video conferencing, telemedicine services and improved speed to access electronic medical records (EMR). “This upgrade will dramatically enhance Quality of Life Health Services Inc.’s capabilities to expand patient service access, reduce costs and improve care quality,” Koxlien said. “Efficiencies enabled by this improvement, along with Rural Health Telecom’s assistance in procuring government funding, will save Quality of Life Health Services money with telecommunications professionals freeing up Quality of Life’s staff to do what they do best – take care of patients.” Koxlien said that patients are the ultimate beneficiaries, experiencing better quality care and improved health outcomes.

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