TQ Teleconnection- August 2017

 

How CIOs Can Lead the Charge in IT-Enabled Patient Engagement

As healthcare has become more digital, it has provided more opportunities for patients to be engaged in their care, whether through pa­tient portals or mobile apps. In the broader sense, as healthcare continues to evolve from a fee-for-service to a value-based care payment model, many healthcare leaders agree that patient engagement is going to play a critical role. The more involved and invested patients are in their own healthcare, the greater the likelihood for successful care outcomes, and this patient engage­ment piece is paramount as patient care organizations increasingly take on more risk.

The current picture of patient engagement activities and strategies in healthcare organizations is a mixed outlook. The Office of the National Coordinator for Health IT (ONC) reported in 2015 that about 7 out of 10 hospitals let patients view, download and transmit their own health information. A 2016 report from the American Hospital Association found that 92 percent of hospitals offer patients the capability to view medical records online.

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Healthcare Informatics (7/25/17)

Heather Landi