Do you still use the service provider DataConnex for your network connectivity? If so, did you know your current service provider has filed for bankruptcy, leaving customers like you to figure out networking and funding needs for 2018 with no assistance?
At TeleQuality, we simply want to provide you with as much information as possible to help your organization navigate this tough situation. Here are the facts:
- The FCC recently filed an $18.7 million fine against service provider DataConnex for violations of program rules in the FCC's Rural Health Care (RHC) Program.
- The FCC alleges DataConnex took millions of dollars from the RHC Program that it was not entitled to, "willfully and repeatedly" provided inaccurate, forged, misleading, or unsubstantiated documents to support it had made payments to the Universal Service Fund, and violated multiple RHC competitive bidding rules.
- For the official FCC fine details, record and related document, click here. For a quicker, simplified overview of the FCC fine, click here.
- Additionally, DataConnex filed for Chapter 11 bankruptcy on 2/14/18. For information on the bankruptcy, click here.
TeleQuality Communications is here to help you navigate through and overcome this unanticipated hurdle. Selecting your next telecom service provider is a critical one, and we would like the opportunity to prove to you that not all service providers are created equal. Read about why our current customers chose us as their service provider and how they feel about TeleQuality's quality customer experience, then contact us today by calling (210) 408-0388 or fill out our contact form.