Best Practices for Telehealth Networks

 Best Practices for Telehealth Networks

As more and more healthcare providers and systems across the country expand into telemedicine, CIOs and IT departments of healthcare organizations are quickly uncovering the complications that come with setting up a productive and successful telehealth network. How much bandwidth do you need? What equipment will you need? How will our workflow be affected? What are the best practices for IT departments when tackling a telemedicine network setup?

Let’s explore all these questions below in our latest blog post dedicated to best practices for setting up telehealth networks.

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TeleQuality Customers Awarded HRSA Grants to Tackle Mental Health and Opioid Overdose Crisis

TeleQuality Customers Awarded HRSA Grants to Tackle Mental Health and Opioid Overdose Crisis

The current opioid crisis affecting Americans across the country is reaching a staggering level and has grown into a true public health crisis over the past few years. According to The New York Times, public health officials are calling the current opioid epidemic the worst drug crisis in American history, killing more than 33,000 people in 2015. Overdose deaths were nearly equal to the number of deaths from car crashes, and in 2015, for the first time, deaths from heroin alone surpassed gun homicides.

Health centers across the nation have been calling for the federal government to take action and in a direct response to this devastating crisis, HRSA announced last week is it awarding $200 million to health centers across the nation to tackle mental health and fight the opioid overdose crisis. These funds, titled the Access Increases for Mental Health and Substance Abuse Services (AIMS) Awards, are awarded to support and foster services focused on the treatment, prevention, and awareness of opioid abuse in the primary care setting by increasing personnel, leveraging health information technology, and providing training.

 

See which of TeleQuality's healthcare customers were recipients of these important grant funds in our latest blog post. 

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Digital Health at Your Fingertips: The Power of mHealth

Digital Health at Your Fingertips: The Power of mHealth

Mobile health, or mHealth, is the newest craze in healthcare, bringing 21st century healthcare to your fingertips on your smartphone, tablet or computer. From using Apple watches and Fitbits to track your personal fitness journey, to using Amazon Alexa and Google Echo to deliver telehealth care to senior communities, the mHealth market is booming and there’s no end in sight. Why has mHealth rapidly grown and how does it play in the future of digital healthcare delivery? Let’s explore this trending topic in our monthly blog post below.

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TQ Health Center Customers Awarded 2017 HHS Funding

 
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Last week, the U.S. Department of Health and Human Services (HHS) announced nearly $105 million has been awarded to 1,333 health centers in all U.S. states, territories and the District of Columbia. These funds will help further improve the quality, efficiency, and effectiveness of the health care delivered to the communities they serve. Health centers are receiving these funds to continue improving their services based upon high levels of performance in one or more of the following categories: Improving Quality of Care, Increasing Access to Care, Enhancing Delivery of High Value Health Care, Addressing Health Disparities, and Achieving Patient-Centered Medical Home (PCMH) Recognition.

TeleQuality is thrilled to announce and recognize many of our health center customers who are recipients of these funds!! Congratulations to:

TeleQuality is very proud of our healthcare customers and honored to be doing business with these outstanding healthcare organizations who continually strive to provide the highest quality and level of care for patients, no matter how rural their location. 

To view the official HHS press release, click here. To view the complete list of award recipients, click here.  

 

*Wayne Medical Center is a customer of TeleQuality, a part of the Maury Regional Health system

 

Improving Outcomes for Your Patients: Population Health Management

Improving Outcomes for Your Patients: Population Health Management

Every time you turn it seems the healthcare industry has created a new “buzzword”, making it more and more difficult to keep up on the latest definitions and industry trends. One of those buzzwords is population health. You’ve probably been hearing this term more and more over the past few years, but what exactly is population health and why should your healthcare organization take note?

Let’s dive deep into this healthcare trend and discover if population health management is right for your organization.

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Health Information Exchanges: One Solution to the Interoperability Dilemma

Health Information Exchanges: One Solution to the Interoperability Dilemma

Everybody knows the struggle. Perhaps you’ve moved to a new city or changed insurance plans, but once again you’re having to change a majority, if not all, of your healthcare providers. Switching providers can be nerve-wracking enough especially after developing relationships with your previous providers, but now your new providers are requesting your medical records and history. A seemingly innocent and simple task is actually much more complicated than most realize. If your previous providers didn’t have patient portals, you’re stuck with either digging up all your printed medical documents at home (that you hopefully stored and filed), make copies and carry files appointment to appointment, or you must pay your previous physician’s office to print copies of your medical records, many times paying per printed page. Then, the next physician’s office must take your papers and somehow manage putting that information into their electronic health records (EHR) system. In general, the process is extremely cumbersome on the patient, which leads to patient frustration and lack of participation, and ultimately less information for a physician to make sound medical decisions.

Why can’t providers easily share data between each other? Why is it so difficult to share information in an age of EHRs and engaging patient portals? Shouldn’t the healthcare industry have figured this out by now? With other industries including banking and retail sharing information seamlessly, it’s hard to understand why healthcare is so far behind. Let’s break down the history behind EHRs, digital health and health information technology (HIT) below and discover some solutions in our blog post.  

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Protecting Rural Healthcare: Advocating to Keep Our Nation’s Heartland Healthy

Protecting Rural Healthcare: Advocating to Keep Our Nation’s Heartland Healthy

Health care reform is currently sweeping the nation but many don’t stop to take rural America into consideration when talking about healthcare policy issues facing our country. Rural communities face an entire set of unique factors and healthcare in these areas is drastically different than healthcare in urban or suburban cities.

What are the top issues affecting rural healthcare care in America right now? Let’s break them down in this blog post.

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Where Are We Now? The State of Telemedicine in 2017

Where Are We Now? The State of Telemedicine in 2017

At TeleQuality, we talk a lot about telemedicine. We know telemedicine can change healthcare systems and save lives when executed properly. But with so many factors surrounding and clouding the telemedicine market, what does the state of telemedicine look like in 2017? Let’s break down some trends and hurdles we are seeing to telehealth implementation in this post.  

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Delivering Broadband to Rural America: Community Broadband Initiatives

Delivering Broadband to Rural America: Community Broadband Initiatives

With fiber experiencing its highest demand ever, community broadband initiatives are popping up all over the country in an effort to bring the highest-speed broadband to communities that need it most. And while many large cities have already been chosen by the major players such as Google Fiber for expansion, smaller communities in rural areas face unique challenges when trying to get fiber out to the rural heartland of America. But for many rural Americans, terms like broadband, fiber, bandwidth and telecom are a foreign jumble of high-tech jargon that can be confusing. What is fiber and why is it so valuable? Why can’t fiber be easily deployed to rural America?

In this post, we’ll break down the different methods of deliver for Internet broadband, common hurdles faced when physically deploying fiber, the need for high-speed Internet in rural America and solutions for getting fiber out to rural America.

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Cyber Security in Healthcare: Solutions You Need to Protect your Organization and Patients from Cyber Crime

Cyber Security in Healthcare: Solutions You Need to Protect your Organization and Patients from Cyber Crime

Cyber. Security.

While separately, these two words may pose no anxiety to the average person, when placed together they can be a daunting and overwhelming task to tackle for information technology (IT) departments across the country. In a world where the Internet of Things (IoT) has virtually every sector and industry connected via the Internet, the importance and criticalness of cyber security means more today than it ever has before.

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Supporting IT Networks in the 21st Century Healthcare Industry

Supporting IT Networks in the 21st Century Healthcare Industry

Last month we tackled how important managing and monitoring is for the health of your IT networks and infrastructure. But what happens if you don’t have the people, means or resources available to truly support that network? We'll break down this scenario in this post. 

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What You Need to Know About Monitoring & Managing Your Healthcare Network

What You Need to Know About Monitoring & Managing Your Healthcare Network

The healthcare industry has gone through rapid transformation in the past two decades. The introduction of computers, the Internet and digital data into the healthcare sphere has forever transformed the way healthcare organizations are managed and run. Paper records are now electronic. Data is now stored on the Cloud. Interoperability between systems is growing. Computers, tablets, mobile devices, medical devices and printers are all inter-connected on the local area network (LAN) and critical to delivering patient care. All of these devices, combined with the telecommunications technology, host all of the data that makes healthcare organizations function, run and effectively serve the needs of patients. The LAN is the heart of healthcare communications infrastructure; therefore, it is critical that it’s being proactively managed, monitored, supported and secured. In this blog post, we’ll tackle why the first two- managing and monitoring- are so vital to the health of your IT network.

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The Big Five: Chronic Care Management

The Big Five: Chronic Care Management

Chronic diseases are a national epidemic. According to the Centers for Disease Control and Prevention (CDC), chronic diseases and conditions- such as heart disease, stroke, cancer, type 2 diabetes, obesity and arthritis- are the leading causes of death and disability in the United States, and yet that are among the most common, costly and preventable of all health problems. In fact, as of 2012 half of all adults (117 million people) have one or more chronic health conditions, and 1 in 4 adults have 2 or more chronic health conditions, as do 1 in 15 children. As a healthcare provider, chronic conditions play a massive role in your organization’s daily patient care and yet it has quickly become the most expensive sector in the industry, accounting for approximately 86% of total healthcare spending.

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Choosing a Service Provider: Top 3 Factors You Need to Know About that Affect USAC Funding

Choosing a Service Provider: Top 3 Factors You Need to Know About that Affect USAC Funding

Are you a skilled nursing facility (SNF) looking to apply for Universal Service Funding for the upcoming year under the Rural Health Care (RHC) Program? SNFs are eligible to apply for the RHC Program and file forms 465 or 461, the first step in the funding process, on January 1, 2017. At TeleQuality Communications, we have over 15 years of experience in providing quality telecommunications and technology solutions to healthcare providers and assisting them through the RHC program. We have learned extensively over the years while navigating the program with our healthcare client and want to share with you a few tips we have under our belt.

While any service provider can technically provide services for your network, there are three key factors that can influence that amount of funding you receive from the Universal Service Administrative Company (USAC) who administers the USF funding:

  • Form Guidance
  • Network Design
  • Invoicing USAC
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TeleQuality Celebrates Grand Opening of New HQ Building

 

TeleQuality Communications had a blast celebrating the Grand Opening of our new headquarters building in San Antonio! Thank you to all who came out and celebrated “Oktoberfest” with us and received a tour of our new building! See pictures from the Oktoberfest party below!

 

 

TeleQuality Wins San Antonio Company “Fit Challenge”

 

All we do is win! That’s right, TeleQuality Communications competed in the 2016 Company FIT Challenge held in San Antonio and won 1st place for the small sized company division. We are so proud of all of our employees who worked and trained together to compete in the challenge and ultimately have fun while being healthy! The Fit Company Challenge promotes fitness and health in the business community by honoring and challenging those companies and leaders that lead by example, and inspiring others to follow! Check out some awesome photos below of our team "Bandwidth and Chill" rockin’ the FIT challenge! (All photos courtesy of Fit Company Challenge)